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Years building in tech
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Projects in the archive
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Apps live on the web
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Tier 3 resolution rate
Things I’ve designed, built, and shipped.
A curated slice of the archive. Every card opens a full case study — and there’s plenty more where these came from.
ChoreBandits
A gamified family chore tracker with a western "wanted poster" theme — kids earn points completing "bounties," parents approve from the Sheriff's Desk, and households pair devices with a QR code.
- Next.js
- TypeScript
- Drizzle ORM
- Postgres
- Clerk
- PWA
Hearthwise
A personal AI "operating system" for family life — it ingests email, documents, and files, uses AI to pull out deadlines, events, and tasks, and sorts everything into serious "Matters" and everyday "Life Items."
- Next.js
- TypeScript
- OpenAI
- Prisma
- PostgreSQL
- Gmail API
CORTEX
A biologically-inspired AI cognitive architecture that wraps local LLMs in a prediction-error loop — giving an agent hierarchical memory, a self-trained world model, curiosity-driven exploration, and an emotional state that tunes its own behavior.
- Python
- PyTorch
- Ollama
- FastAPI
- ChromaDB
- NetworkX
The human behind the commits.
I’m an engineer, a builder, and a family-first maker. By day I’m a Tier 3 support engineer at Scale Computing — the last line of defense for the toughest hyperconverged-infrastructure cases. But the job title only tells part of the story.
Most of what I build starts at home: a chore app to get my kids excited about pitching in, an AI assistant to keep our family’s life organized, a way to preserve the stories that matter. Somewhere in between there are games, automation tools, and a business or two. If something in my life could be better with a little software, I tend to go build it.
The rest is pure curiosity — AI, mobile, game design, whatever’s pulling at me that week. This site is the home for all of it: the work, the side projects, and a bit of who I am.
What I’m doing now →Infrastructure
- Hyperconverged (HCI)
- KVM
- VMware
- Cluster & Storage I/O
- Dell Server Hardware
- Linux / CLI
- Networking & Diagnostics
- Root-Cause Analysis
Automation
- Python
- Ansible
- Bash
- REST API Integrations
- Custom Scripting
- Git / GitHub
Support Engineering
- Escalation Management
- Case Quality & Docs
- KB & Runbooks
- Technical Coaching
- SLA-Driven Triage
Operations
- Enterprise Deployments
- Stakeholder Communication
- Cross-Functional (R&D / Product)
- Vendor Management
Where I’ve done the work.
- 2022 — Present Indianapolis, IN
Senior Technical Support Engineer (Tier 3) · Scale Computing
Final escalation point for the department’s most complex cases — hypervisor and cluster-level troubleshooting, storage I/O, node hardware diagnostics, and root-cause analysis on production HCI.
- 100% case resolution rate, 97% NPS, and 200+ engineering escalations owned end to end.
- Designed and deployed Support-Ansible, an automation framework for cluster maintenance, updates, and log collection — cutting manual work and making issues reproducible.
- Partner with R&D to find root causes and drive long-term product fixes instead of one-off workarounds.
- Mentor and coach Tier 1 and Tier 2 engineers; author KB articles and runbooks to cut duplicate escalations.
- Progressed from Tier 1 to Tier 3 in under two years.
- KVM
- VMware
- Linux
- Python
- Ansible
- Dell Hardware
- 2021 — 2022 Whiteland, IN
Associate Director, Managed Services · Five Star Technology Solutions
Led managed services for multiple K-12 school corporations — owning service delivery, budgets, vendor relationships, and district-wide deployments.
- Managed and coached a team of technicians across daily service delivery.
- Owned technology budgets and vendor relationships, coordinating with school leadership and cross-functional stakeholders.
- Built a help-desk system with panic alerts, incident tracking, and performance dashboards to improve visibility and response.
- Team Leadership
- Help Desk Systems
- Vendor Management
- 2013 — 2021 Whiteland, IN
IT Support Specialist & Onsite Technician · Five Star Technology Solutions
Provided onsite and help-desk technology support across multiple school districts, progressing from Onsite Technician to Support Specialist over eight years.
- Day-to-day support, hardware repair, and networking for thousands of staff and student devices.
- Built the troubleshooting habits and customer-first communication that carried into Tier 3 work.
- Desktop Support
- Networking
- K-12 IT
Notes, essays & build logs.
Occasional thinking-out-loud about engineering, design, and the craft of shipping.